3/29/2024 0 Comments Quest diagnostics appointmentImportant! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment. Visit the Customer Support page to find information on how to contact customer support. To cancel your purchase with a Quest Customer Support representative Refunds will be processed within 14 business days of purchase expiration. In that event, you will be automatically refunded your purchase price minus the non-refundable cancellation fee of $45, and applicable taxes, in accordance with state law. After activating your kit, if your sample does not arrive at a Quest Diagnostics laboratory within 14 business days of your kit activation, your purchase will expire.In some states, applicable taxes are non-refundable as well. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees. After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund.For more information and to schedule a visit, call Quest Diagnostics at at (860) 2553007. For home collection kits with lab processing and resulting: Book a lab test with Quest Diagnostics, a clinical laboratory offering a comprehensive array of routine and specialty lab testing services at 339 W Main St, Avon, CT, 06001. Quest Diagnostics Incorporated and certain affiliates are CLIA certified laboratories that provide HIPAA covered services. These home collection kits cannot be canceled and are nonrefundable. Quest is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. You will receive an email confirming your refund is being processed.įor home collection kits which can be used and resulted at home. Your refund will be processed within 7-14 business days. In some states, applicable taxes are nonrefundable as well. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. We strongly recommend that you share your test results with your doctor in order to make the best health decisions.You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers. New York residents may not purchase any other at-home kits. Please note that New York residents may only purchase an at-home kit for a COVID-19 Active Infection Test. Quest Diagnostics offers COVID-19 testing and other health services for your convenience. You can view your confirmation code, reschedule or cancel your appointment, and access your lab results online.
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